Terms &
Terms & Conditions.
Conditions.
01
Acceptance of Terms
By accessing or using the Smilix website and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our site and services.
02
Products & Intended Use
The Smilix Whitening Kit is designed for cosmetic at-home use by adults. Our products are not intended to diagnose, treat, cure, or prevent any dental condition. Please consult a dental professional if you have sensitive teeth, gum disease, or any pre-existing oral conditions before use.
03
Orders & Payment
All orders placed through our website are subject to acceptance and availability. Prices are listed in the displayed currency and may change without prior notice. We reserve the right to refuse or cancel any order at our sole discretion, including in cases of suspected fraud or pricing errors.
04
Shipping & Delivery
We aim to dispatch all orders within 1–3 business days. Delivery times vary depending on your location and the carrier selected at checkout. Smilix is not responsible for delays caused by shipping providers, customs, or events beyond our reasonable control.
05
Returns & Refunds
Due to the personal-care nature of our products, returns are only accepted for items that arrive damaged, defective, or incorrect. Requests must be submitted within 14 days of delivery with proof of purchase. Approved refunds are processed to the original payment method within 7–10 business
days.
06
Intellectual Property
All content on this website — including text, imagery, logos, product designs, and branding — is the exclusive property of Smilix and protected by international copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.
07
Limitation of Liability
Smilix shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website. Use of the Smilix Whitening Kit is at your own discretion and risk.
08
Privacy
Your privacy is important to us. Personal information collected through our website is handled in accordance with our Privacy Policy and is used solely to process orders, provide customer support, and improve your experience.
09
Modifications
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the revised terms.
10
Contact Us
For any questions regarding these Terms & Conditions, please reach out to our customer care team. We’re here to help and respond within one business day.
